Smart Work Force Management is a suit of application having various modules
( Attendance Managment, Project Management, Service Management, Sales Management, Telephone Call Log, Operate Call Center).
A cloud based integrated system, each module are independent and can be enabled upon your business needs.
Human Resource - Attendance
Intelligent cloud based real-time attendance management system that enables tracking real time and provides automated integrations with your payroll processing.
Service Asset Management
Service Register, Assign, Resolve and Close to ensure the complaint registered is the service to be rendered. Separate mobile Applications for Client and Technicians.
Project Task Management
Enable organization to track the project progress and its task activity. Facilitates and manages the technician Vendors / staff effectively to co-ordinates task scheduling and ensure completion.
Sales Retail Management
Sales Retail Management Module enables organization to track the Sales progress and its leads, retail order activity.
PBX Telephone Call Log (Mobile, iPECS, Avaya, NEC, MITEL, Grand Stream, more.)
Intelligent integration by a simple plug & play IoT interface-based software application in cloud, which collates real-time telephone call log, utilized for cost control and call optimization that provides complete communication management.
Operate Call Center Remotely (Ericsson-LG)
Operate : Call agents distributed geographically Call back: Client Disconnect, Group Missed, Agent Missed Optimize : Calls Handled, Call Response Time, Call Answer Duration
Cloud Based Integrated Mobile Platform
- Cloud Application: Biometric devices easy install, plug-n-play to internet to get provisioned
- Mobile application : Application Services includes the web access and mobile (Android, iOS) applications. The mobile app can be directly download from respective Google store and Apple Store. Integrated with instant push notification alerts and SMS
- IoT (Raspberry PI) -Integration and Automation : Seamless communication to exchange processed information to the enterprise systems in real time or in stipulated frequency. Integration of leading Telecom PBX systems. Integrates with CRM, SAP seemless updation for attendance to the local system.
- Automated Reports : Schedule email reports to deliver the relevant information, can filter to appropriate stakeholders at the specified frequency.
Complete Visibility : Increase efficiency and productivity, monitor your employees at work place or remotely in the field real time.
Effective timely service to customers, through collaboration, communication and information sharing.